Evaluating Mexico’s Credentials for CX Services – Nearshore …
Comparison between onshore, offshore and nearshore CX models A closer look at Mexico’s capabilities for CX Precise data on Mexico’s labor force and cost of operations Detailed profile …
Panama’s bold vision – Nearshore Americas eBooks
Panama has been doing the work to upgrade its strategic position as a global shipping hub. New infrastructure projects promise to improve and diversify trade corridors in the country, and …
NearshoreCX – Nearshore Americas eBooks
In BPO 2.0, CX is a high-value service available for purchase. Supported by cloud-based technologies, CX partners are able to leverage state-of-the-art solutions in a cost-efficient way. …
Events Nearshore Americas – Nearshore Americas
Hit enter to search or ESC to close. Webinar; Topics; Speakers; Register to Access Webinar Recording; WEBINARS
Nigeria Now: A New Geo for a New Era – Events Nearshore Americas
Kirk Laughlin is Managing Director and Founder of the Nearshore Americas – the widely respected media and advisory group which examines the emergence of Latin America as a …
Nearshore Americas eBooks – Nearshore Americas
Hit enter to search or ESC to close. Webinar; Topics; Speakers; Register; Ebooks
New Model for a New Era: Digital Hype - Nearshore Americas
Entrepreneur with more than 35 years of experience, CEO at IDEMESIS - Business Consulting firm and Capsim Mexico Representative, member of the board of directors of several …
Build Operate Transfer 2.0: - Nearshore Americas
In a post-Covid world, what will Mexico have to offer as a nearshore destination? The pandemic has made remote working part of the new normal and is spurring on US companies to look to …
CX Location Decision-Making – Events Nearshore Americas
The concept of cultural alignment has been a longstanding feature of the Nearshore model. However what often gets overlooked is how the organizational culture of the customer plays …
Nearshore Differentiation: Constellation Energy Capitalizes on a ...
While “Nearshore” typically refers to a region, it is no longer that simple. The growth of nearshore has created customer experience offerings across the quality spectrum: from price-driven …