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  1. What Is CRM (Customer Relationship Management)? | Salesforce

    CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

  2. What Is a CRM? (CRM Meaning, Definition & Examples) - CRM.org

    Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …

  3. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential …

  4. What Is CRM? Definition, Types, Benefits & Real-World Use Cases

    CRM tools organize information related to marketing, leads, and sales activities into an easily digestible and actionable format. Managers can utilize this information to improve their …

  5. CRM (Customer Relationship Management): Elements, Benefits ...

    May 3, 2025 · CRM stands for customer relationship management and refers to the principles, practices, and guidelines that an organization follows when interacting with its customers.

  6. What is CRM (Customer Relationship Management)? | Definition ...

    Feb 12, 2025 · CRM integrates tools, processes and strategies to manage and analyze customer data across multiple channels. A CRM allows businesses to gather and organize customer …

  7. What Is CRM? | A Definition of CRM and Its Meaning | Act!

    What is CRM? Learn the definition of Customer Relationship Management, its meaning, its importance, and why your business needs it.