Microsoft account security info & verification codes
Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
Common problems with two-step verification for a work or …
Note: This content can help you with your work or school account. If you're having problems verification codes on a personal Microsoft account, see Troubleshooting verification code issues.
Troubleshoot problems with Microsoft Authenticator
Troubleshoot problems with Microsoft Authenticator You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors.
Unable to Receive OTP/Verification Emails in Microsoft 365
Jul 23, 2025 · Question: I have a critical issue with my Microsoft 365 email account (**remove PII) that started exactly 2 weeks ago. I have suddenly stopped receiving all automated emails …
Common problems with two-step verification for a work or …
Note: This content can help you with your work or school account. If you're having problems verification codes on a personal Microsoft account, see Troubleshooting verification code issues.
Microsoft Authenticator FAQs - Microsoft Support
If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to …
Authenticator app - Microsoft Q&A
May 18, 2025 · They can help reset your authentication settings. If the issue persists, please also refer to this official Microsoft support article for additional troubleshooting steps: …
Unable to authenticate Microsoft Authenticator - Microsoft Q&A
5 days ago · If you're an end-user, please reach out to your IT administrator for assistance. If you’re unable to sign in due to a phone change, a new phone number, or issues receiving your …
Authenticator issue. Can’t access codes - Microsoft Q&A
1 day ago · In the meantime, if you have backup codes, SMS, or email verification set up, try using those to sign in. If you previously enabled cloud backup in Microsoft Authenticator, …
I am not getting verification codes - Microsoft Q&A
Aug 22, 2025 · If you still don’t receive the verification code, do you have any other verification methods linked to your account? If yes, try sending the code there instead. If the issue …
Authenticator not sending email verification code
Jun 1, 2025 · What do i do?”: Troubleshooting verification code issues - Microsoft Support If following the article doesn’t solve your issues, here’s a couple steps that you can try: Double …
Why am I not receiving Microsoft verification code when signing …
May 28, 2025 · If you're not receiving the Microsoft verification code via email when trying to sign in, So Microsoft sometimes tries to send the verification code to your own account but its not …
Issue with Account Recovery – Unable to Receive SMS Verification Code
Jun 1, 2025 · Hello Microsoft Support Team and Community, I’m facing a critical issue with my personal Microsoft account. My only verification method is SMS, but I am no longer receiving …
Not receiving codes on AUTHENTICATOR app - Microsoft Q&A
6 days ago · It sounds like you're experiencing issues with the Microsoft Authenticator app not delivering verification codes. Here are some steps you can take to troubleshoot this issue: …
I am not receiving verification code via SMS to log into my …
Jul 28, 2025 · First, I recommend reviewing Microsoft's guidance on common verification code issues: Troubleshooting verification code issues - Microsoft Support Please try logging in …
Not receiving verification codes - Microsoft Q&A
Jun 23, 2025 · Hello Pete, Thank you for posting this issue in the community forum. As per your concern, you can't sign in to your Outlook account because the verification code doesn't arrive. …
CAN'T GET VERIFICATION CODE, ACCOUNT BLOCKED
Jul 23, 2025 · The main issue is that I’m unable to receive the verification code whenever I attempt to log in. Because of this, I couldn’t even use that Gmail account to log into this …
Cannot sign into main Microsoft account due to not receiving ...
6 days ago · After some troubleshooting I eventually was able to get in contact with an agent and although this did not resolve my problem the information was helpful. My problem was solved …
Not getting verification code - Microsoft Q&A
Jun 27, 2025 · If you are facing verification code issues. As there are a number of possible explanations for why verification codes don't always arrive. You can follow the steps to fix this …
Phone # verification - Microsoft Q&A
Jul 27, 2025 · If your phone's message inbox is full or if you're using a messaging app that's malfunctioning, the verification SMS might fail to appear. Clearing storage or troubleshooting …
Microsoft account verification problem - Microsoft Q&A
Jul 30, 2025 · For reference, see the Troubleshooting verification code issues article - expand 'I need to update backup security info'. Note - If you remove all of your previous security …
Why am I not receiving any verification code emails?
Jun 10, 2025 · I don't understand why I am not getting verification codes to that alternate email for Outlook (New) app access. So besides receiving verification code emails from Microsoft, my …
I can't receive a verification code, even though I can send and …
Apr 29, 2025 · As I understand you are not able to receive verification code, here I am sharing you a support article which has all the details and troubleshooting regarding it: …
Flag sign-in errors for review: Enable flagging If you plan on …
18 hours ago · Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try I got a new phone and can’t get into my college email …
microsoft rewards phone verification code not sending
Dec 21, 2025 · If you're having trouble receiving the phone verification code for Microsoft Rewards, here are some troubleshooting steps you can try: Check Phone Number: Ensure …
Logging in outlook account - Microsoft Q&A
8 hours ago · It sounds like you're experiencing issues with the multi-factor authentication (MFA) process for your Outlook account. Since you're seeing a code on your phone but the account …
troubleshooting verification code issues - Microsoft Q&A
Sep 24, 2024 · Based on your post regarding "troubleshooting verification code issues".To understand the situation and be able to offer you relevant suggestions, we would need a little …
I am trying to change my password and it keeps saying to verify …
6 days ago · I am trying to change my password on my outlook account as my phone has been compromised. I am just been taken round in circles, it wants me to verify a code via my …
MFA blocked – Error 399287 – SMS authentication conflict – …
Dec 21, 2025 · Hello, I am contacting you regarding a Microsoft account that is currently blocked in a Multi-Factor Authentication (MFA) enrollment loop. Please note that the account I am …
Card info it’s right but on the website it says it’s wrong
1 day ago · Backend Verification Checks: There are various backend verification processes that could potentially block valid cards. This includes checks for address matching, merchant …