Chidsey will leave the company after five years, and Carrie Walsh, current president of Europe, Middle East and Africa, will serve as interim CEO.

While customers feel more pressure to tip across industries, they still tip a relatively stable 18% at restaurants.

What does customer experience mean at a restaurant? Customer experience (CX) in restaurants encompasses every aspect of the ...

Chicago-based pizza chain Giordano’s has appointed Nick Scarpino, recently Portillo’s chief marketing officer, as its next ...

Marika McCauley Sine, who previously served as Mars’ global vice president of sustainability and chief sustainability officer ...

Comparable sales headwinds haven’t slowed Jack in the Box’s growth, with the brand opening more stores than it closed for the ...

In his first months as the chain’s VP of innovation and growth, Anthony Amoroso helped create new menu items like Rigatoni al ...

In its largest deal since the concept was introduced in September, Griddle & Go will open in New Jersey in October 2025.

Wendy’s has sought to attract franchisees interested in developing new units by adding several incentives. According to its franchise disclosure document, Wendy’s franchisees are set to begin a new ...