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How to measure loyalty program ROI using SMART goals and proven metrics, based on Lance Walker’s model (Former CEO of Loyalty ...

Most AI chatbots promise a better customer experience. But too often, they frustrate shoppers with rigid scripts, generic ...

Imagine landing on a store that greets you in your language, shows your local currency, and offers free shipping to your ...

AI is everywhere in ecommerce right now. Product recommendations feel smarter. Customer questions get answered instantly. Ads ...

Supply chain quality isn’t just about your goods – your operations and processes should be high-quality as well. Optimizing ...

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Metallic printing offers unmatched visual impact—colors seem to float on the surface with a radiant shine that makes images ...

Inforce 2025 made one thing clear: organizations have mastered infrastructure resilience but failed to extend that discipline ...

Although it may sound confusing, learning about SSAE 18 vs. SOC 2 can make this process much easier. Despite certain overlaps ...

Black Friday is one of the biggest sales events of the year. Last year, Shopify merchants drove a record-breaking $11.5 ...

Need tips on how to collaborate with influencers? From initial outreach to ending the partnership, this is the complete guide ...