Stock futures ticked higher on Wednesday (July 9) as investors assessed the latest tariff signals from President Donald Trump ...

The tech giant last week announced plans to lay off nearly 4 per cent of its workforce. Read more at straitstimes.com. Read more at straitstimes.com.

Althoff said AI saved Microsoft more than $500 million last year in its call centres alone and increased both employee and ...

Microsoft saved more than US$500 million ($765 million) in its call centres alone last year by using artificial intelligence, ...

The tech giant last week announced plans to lay off nearly 4% of its workforce as it looks to rein in costs amid hefty investments in AI infrastructure.

Microsoft has announced cuts of about 15,000 employees this year, with a wave of layoffs last week targeting customer-facing roles like sales.

Microsoft (MSFT) saved more than $500M last year in its call center thanks to artificial intelligence tools, according to ...