Creating an excellent customer experience requires adopting a people-centric approach to business decisions and actions.

Here's how Mike Tyson's mindset of focus, adaptability, discipline and resilience has helped me achieve business success.

I write about 21st century leadership, Agile, innovation & narrative. The practice of business strategy is unrecognizable from what it was just a few years ago. Today, strategy at its best has ...

Adaptability and flexibility: A good strategy is not rigid but fluid. As Sun Tzu advises, “In war, the way is to avoid what is strong and strike at what is weak.” This speaks to adapting to changing ...

A strategic inflection point refers to a major change to a business’s competitive environment, which could result in positive or negative outcomes. A strategic inflection point refers to a ...

Ketels, Christian H.M. "What Is Regional Strategy? Lessons from Business Strategy." Chap. 3 in Strategies for Shaping Territorial Competitiveness, edited by Jesus M. Valdaliso and James R. Wilson, ...

As the rolling thunder of new AI technologies and tools reshapes the business landscape, organisations worldwide are ...

Carol M. Kopp edits features on a wide range of subjects for Investopedia, including investing, personal finance, retirement planning, taxes, business management, and career development.

To borrow a phrase from author Tom Davenport, most leaders understand the importance of being “ all-in on AI .” They see the ...

Investors using this strategy select stocks based on solid business fundamentals and management. The approach minimizes trading, thereby reducing tax liabilities and trading errors. Key findings ...