IVR is one of the most elegant tools businesses have to manage calls. Learn the basics and how it can help you serve ...

For businesses using Interactive Voice Response (IVR) systems, a well-designed call flow is essential ... IVR is a standard ...

A hotel phone system must support guests, office staff and receptionists. This infrastructure usually requires particular ...

Know details of your cell phone plan before you go, to avoid extra charges and big bills. Many, or all, of the products featured on this page are from our advertising partners who compensate us ...

For more details, read how we test and rate products. The Samsung Galaxy A55 (buy now) is the best cheap phone you can buy. It has a sharp, punchy screen and a very capable multi-lens camera system.

Many companies using Avaya may not realise they can integrate end-to-end compliant call recording and advanced analytics into ...

From the new Pixel 9 Pro to the cheap Pixel 8A, these are the best Google phones you can buy now. Andrew is CNET's go-to guy for product coverage and lead photographer for Europe. When not testing ...

Whether you prioritize a blazing-fast processor for demanding tasks, a cutting-edge camera system to capture ... the best iPhones and best Android phones, allowing you to dive straight into ...

What's the best phone for video recording? We've drawn on our long experience of reviewing phones to bring you the best models for the job. So whether you want to shoot professionally, make clips for ...

As an experienced photographer, he is always on the lookout for top camera phone quality to rival his mirrorless cameras, and always jumping between Android and iOS, he knows each system's strengths ...

While just about every phone you can get your hands on nowadays will be able to play some games, several key features distinguish a fine gaming phone from a great one. Powerful processing is one ...