As an Avaya customer of over 15 years, Leon County turned to the Avaya Experience Platform™ (AXP) to materialize their plans to quickly deploy a contact center to handle the large volume of ...

Avaya Spaces, and its Contact Center as a Service (CCaaS) suite. Cloud, as opposed to premise-based solutions, aren’t locked into one geography, so channel efforts can’t be either, Kuzak said.

Showcase, built on the Avaya Experience Platform™, unifies contact center data and operations to provide centralized insights and boost performance, representing direction of fast-moving Avaya ...

Advancing AI solutions through strategic partnerships—discover how to enhance customer engagement and operational efficiency with cutting-edge technology.

Solution integrates real-time translation and conversational AI tools with an Avaya Experience Platform contact center core. Estimates predict that by levering AI-powered real-time translation ...

Avaya Cloud Office by RingCentral provides telephone services for RIT faculty and staff, providing a user-friendly experience in one seamless view. Your computer based phone system may be accessed any ...

The buy, which would bolster Avaya Experience Platform, signals a consolidation in the contact center market. The event gave analysts an opportunity to talk to customers and see how AI, automation and ...

Solution integrates real-time translation and conversational AI tools with an Avaya Experience Platform contact center core. Estimates predict that by levering AI-powered real-time translation, brands ...

Showcase, built on the Avaya Experience Platform™, unifies contact center data and operations to provide centralized insights and boost performance, representing direction of fast-moving Avaya roadmap ...