Cardiff Council takes PSTN switch-off as opportunity to rethink school communications, writes Dan York, Local Government ...

Interoperability difficulties continue to require third-party intervention.

Welcome to this month’s issue of The BR Privacy & Security Download, the digital newsletter of Blank Rome’s Privacy, Security, & Data ...

DUBAI, United Arab Emirates--(BUSINESS WIRE)--GITEX GLOBAL – Avaya, a global leader in enterprise CX, today demonstrated its vision for a future of customer experience orchestrated by AI.

With the Avaya Experience Platform as its core platform, this demonstration shows how AI can not only unify data across a connected business ecosystem, but use those analytics to perform complex ...

through tools such as advanced artificial intelligence (AI), plus a commensurate employee experience (EX), would see firms able to achieve their required and sustainable business growth, Avaya, a ...

As the world’s largest tech event got underway in Dubai, Avaya LLC announced it would implement an AI-based virtual assistant for Dubai Police. One of the things I like about GITEX is that it ...

“The open APIs present in Avaya Experience Platform enabled us to integrate what we call the Transcom Translation framework. This means that, when deployed, the solution is seamlessly integrated into ...

A hotel phone system must support guests, office staff and receptionists. This infrastructure usually requires particular ...

Spain’s largest telecommunications operator will pay more than $85 million to resolve a U.S. Justice Department investigation ...