With this pilot program, Santa Clara County 911 dispatchers will still pick up the call but if an in-person response is not ...

California’s massive overhaul of its aging, landline-based emergency call system is years behind schedule and has been plagued by safety issues, sources and documents report.

Starting Wednesday, when you call 911 in Santa Clara County, your phone call may be referred to what officials are calling ...

Santa Clara County launched its Nurse Navigator pilot program on Wednesday to help 911 dispatchers determine if a call ...

State police said the issues that led to a statewide shutdown of the state’s 911 system had been resolved as of Tuesday afternoon. In a 3:45 p.m. update, state police in a statement that “the ...

They answer more calls than you can imagine An estimated 240 million calls are made to 911 in the United States each year.

Dan McCready has devoted his life to public service. He currently works as a jail sergeant at the Marshall County Sheriff’s ...

Columbiana County will switch over to upgraded equipment and software from Solecom for the new next generation 911 system on Jan. 22, with the state shouldering most of the cost. Columbiana County ...

At least three Marion County 911 employees have worked for more than a year without proper state certification, according to ...

CANANDAIGUA — Ontario County Sheriff David Cirencione announced that nine dispatchers from Ontario, Livingston, Wayne and ...

Nine dispatchers from Ontario, Livingston, Wayne and Yates Counties completed a two-week course in emergency communications.