If you follow industry news, you’ve probably heard the buzz about AI agents, which promise to bring autonomous AI commerce ...
Loyalty programs can be powerful drivers of revenue and better customer relationships, but only if the C-suite understands ...
Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...
The market for integrated workplace management systems has gained traction in recent years with the pandemic and rising energy costs accelerating demand and driving growth. According to Research and & ...
The world of sales technology is buzzing with talk of AI copilots. These intelligent assistants promise to revolutionize how sales teams operate by boosting productivity and providing insights to help ...
The Future of Commerce provides news, thought leadership, trends, and analysis on commerce, industry, and technology topics, both consumer-facing and business-to-business. Our purpose is to keep you ...
Josh Maday is an experienced writer, editor, reviewer, and a customer-focused technical communicator working with clients from academia to industry. Josh is adept at working collaboratively with ...
Geert Leeman is the Chief Revenue Officer of SAP Customer Experience (CX), a market-leading business that supports over 10k customers around the world. In this role, Geert is responsible for building ...
allnatura – dieser Name steht seit über 20 Jahren für gesundes Schlafen und natürliches Wohnen. Das Familienunternehmen aus dem schwäbischen Heubach ist einer der führenden Anbieter für ökologisch und ...
Ji-Hyun Ahn ist als Senior Marketing Manager im Bereich SAP Customer Experience tätig. Sie verfügt über 14 Jahre Marketingerfahrung in verschiedenen Positionen, mit Schwerpunkt auf die IT-Branche.