Truelio's new TruelioCX division is dedicated to delivering tailored brand experience and marketing solutions to customer experience and contact center providers.

Technavio eyes rising e-commerce and artificial intelligence adoption as keys to the customer engagement solutions market's growth.

Relcu has expanded into the financial services sector, providing tailored CRM solutions beyond the mortgage industry. Relcu is now powering connected customer journeys with data and AI across diverse ...

CCaaS solutions have been available in various forms for more than 20 years, but widespread adoption began in 2010 and has gained momentum every year. The CCaaS adoption rate was 27 percent as of the ...

As a large language model-agnostic vendor, Jasper runs 39 LLMs across its customer base, all curated to specific AI use cases and layers marketing knowledge and each company's specific brand ...

SurveyMonkey has added WhatsApp to its social media collector options. SurveyMonkey users can now share surveys or forms with their WhatsApp groups and contacts via their mobile devices with a single ...

AtData, a provider of email address intelligence solutions, has launched its email marketing solutions, including Email Engagement and Alternate Email, on Snowflake Marketplace as Snowflake Native ...

Tribble has integrated its request for proposal automation technology with Box's Intelligent Content Management (ICM) platform. With Tribble leveraging Box's ICM solution, customers can now leverage ...

With Paytronix Assistant, companies can access data and personalized recommendations to plan campaigns, build reports and analytics, or find help desk information.

Salesloft has named video messaging systems provider Vidyard as its Preferred Video Partner and integrated Vidyard Messages with Salesloft to help users bring personalized video messages leveraging ...

Openprise, a provider of revenue operations data automation, has launched AI-agent Factory built into the Openprise RevOps Data Automation (RDA) Cloud to help marketing, sales, and revenue ...

DoubleVerify, providers of a software platform for digital media measurement, data, and analytics, today launched DV Attention for Publishers, providing performance measurement and optimization and ...