31 popular USSD Codes Kenyans use daily. Some of the most popular ussd codes in Kenya include codes for checking airtime balances, accessing internet services, and checking bank account balances.

Enhancing Customer Support with Zendesk and Africa's Talking Integration via HelloDuty CTI. Africa’s Talking Voice enables businesses to own local phone numbers, facilitating a closer connection with ...

Must-Know USSD Codes in South Africa. USSD codes provide some of the most convenient solutions to everyday tasks. From checking airtime to requesting call-backs, here are the essential USSD codes for ...

In today’s always-on world, your customers expect immediate answers—anytime, anywhere. But hiring agents to stay online 24/7 can be expensive, inefficient, and impossible for most businesses. So how ...

In Senegal, USSD (Unstructured Supplementary Service Data) operates under the GSM protocol, primarily used for sending short text messages and establishing real-time communication sessions. It works ...

Ghana offers three primary types of business entities for registration: Sole Proprietorships, Partnerships, and Companies. If you're a foreign investor, Ghanaian law mandates registration with the ...

Call Center RFP. A call center RFP streamlines the procurement process, reduces risks, and sets clear expectations for service providers. It ultimately helps businesses secure a reliable and efficient ...

Whether you're running an eCommerce brand, financial service, logistics company, health clinic, real estate agency, or school—an AI-powered WhatsApp chatbot is your sales booster. It can handle FAQs, ...

Kenya’s prime location in East Africa has consistently drawn global investors. Since 2000, the nation has focused on fostering private sector-led growth and improving its business environment for both ...

What is an AI Powered Call Center? An AI-powered call center leverages artificial intelligence to enhance customer service capabilities and manage a higher volume of interactions across multiple ...

The adoption of VOIP phone systems in SMEs represents a transformative shift in how businesses communicate and collaborate. As technology continues to evolve, SMEs can rest assured that VOIP will be a ...

AI-Powered Call Center in South Africa: Revolutionizing Retail and Customer Experience. In March 2023, the Shoprite Group made history by becoming the first clothing retailer in South Africa to ...