FYI: On installation day, Don warned me of another home security company that has been active in the area, attempting to sell ...

It may not be as fun as outsmarting Moriarty, but at least you can fix your Vivint smart home products. When diagnosing an issue with your security system, you want to isolate the problem.

Founder Pedersen created Vivint, under the name APX Alarm, as a home security company in 1999. The company was acquired by The Blackstone Group in 2012 for more than $2 billion.