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The policies of SiriusXM Radio violated the law by forcing customers to get sales pitches from customer-service ...

New York Supreme Court Justice Lyle Frank has ruled that SiriusXM's cancellation process is unnecessarily burdensome and ...

Satellite radio provider SiriusXM made it too hard for customers to cancel their subscriptions, a New York judge ruled this ... “Given the inevitable wait times that come with a live customer ...

saying the New York-based company's own data showed subscribers spent an average 11-1/2 minutes to cancel by phone and 30 minutes to cancel online. She said Sirius can cancel subscriptions with a ...

Many content creators are increasingly looking to monthly subscription platforms like Substack and Patreon for consistency in ...

A New York state judge found SiriusXM ... policies violated the federal Restore Online Shoppers’ Confidence Act. Frank said Sirius made canceling subscriptions “clearly not as easy” as ...

SiriusXM will revise the process of canceling subscriptions ... for quitting. New York state Supreme Court Justice Lyle Frank ruled that SiriusXM violated the federal Restore Online Shoppers ...

New York Attorney General Letitia James ... revealed that the company requires its subscribers to call or chat online with an agent to cancel a subscription, and trains its agents not to take ...

James sued Sirius last December, saying the New York-based company's own data showed subscribers spent an average 11-1/2 minutes to cancel by phone and 30 minutes to cancel online. She said Sirius can ...