With this pilot program, Santa Clara County 911 dispatchers will still pick up the call but if an in-person response is not ...

Starting Wednesday, when you call 911 in Santa Clara County, your phone call may be referred to what officials are calling ...

Santa Clara County 911 dispatchers launched a new "Nurse Navigation" pilot program Wednesday that involves diverting low ...

Santa Clara County launched its Nurse Navigator pilot program on Wednesday to help 911 dispatchers determine if a call ...

In the safety of their large back parking lot, St. Charles County Ambulance District EMTs train for some of the ugliest ...

Miami Beach Fire Department's dispatch center earns its third ACE recertification by IAED for emergency medical dispatching.