Anyone eligible for a free repair should book an appointment with a nearby Apple store or contact Apples support department to arrange mail-in service via one of the companys repair centers. Service technicians will examine your iPhone for any damage that might impair your ability to complete the repair, which is normal procedure.

If you have an iPhone 14 Plus and the rear camera isn't showing a preview, then you might qualify for the service program and a free repair from Apple. Helpfully, the service program's landing page has a form where you can submit your phone's serial number to see if it qualifies.

Apple has determined that "a very small percentage" of iPhone 14 Plus models are having rear camera issues, and it has launched a service program to repair them for free. If your phone isn't showing a preview when you use its rear camera,

Apple has identified a very small percentage of iPhone 14 Plus devices that fail to display a preview when using the rear camera. If yours qualifies, Apple will fix your iPhone's camera for free.

Apple has confirmed that some iPhone 14 Plus units have a camera preview issue, but the good news is that you can get it fixed for free.

For owners of the iPhone 14 Plus who are experiencing a unique type of problem that affects smartphones made between April 10, 2023, and April 28, 2024, Apple has established a free servicing program.