Walmart is shuttering select stores for weeks at a time to test a radical new strategy.

Several products sold through Walmart have been pulled from shelves, with customers advised to throw them away, in a new ...

One-stop shopping isn't always a convenient way to save time or money, especially when the superstore is bigger than a football field. So these shoppers quit.

This customer service practice definitely increases engagement, though it may not be to everyone's liking. Here's what ...

Business operators often keep it close to the vest when they plan a change that will benefit them more than their customers.

CHICAGO -- Several Walmart consumers have contacted the ABC7 I-Team about frustration over a new return policy. So far 10 consumers have reached out about Walmart's return policy, and they're pretty ...

Several of the recalled items pose risks ranging from foodborne illness to burn injuries, fires, and serious harm to children.

Walmart is partnering with OpenAI to let customers shop through ChatGPT, introducing a new AI-powered shopping experience. CEO Doug McMillon said the move ushers in a more personalized, conversational ...