Airport, J.D. Power
Toronto Pearson airport ranked one of North America’s worst in customer satisfaction
In the large airports category, Vancouver International Airport finished in the middle of the pack with a score of 634.
Toronto Pearson ranked second-last in airport customer satisfaction survey
The survey of North American airports also ranked three other large Canadian airports poorly, but the Pearson criticized the study’s methodology.
Major Canadian airport ranks as second-worst in North America
Air travel isn't always the best experience, but if you're flying into or out of one Canadian airport, it can be particularly harrowing.
Pearson ranked among lowest for customer satisfaction in new study, airport questions methodology
Pearson International Airport has been ranked one of the lowest for customer satisfaction in a new study, though the airport is questioning its methodology. The J.D. Power 2024 North America Airport Satisfaction Study was released Wednesday and Pearson comes near the bottom of the list for the “mega” airport category — those which have 33
Toronto Pearson ranked second-worst among 'mega' airports for customer satisfaction: survey
Toronto Pearson International Airport has among the lowest customer satisfaction rankings among North America’s biggest airports once again, a new survey has found.
Airport customer satisfaction: Where do JFK, Newark and LaGuardia rank nationwide?
In this year’s survey, John F. Kennedy International Airport took fourth place out of 20 in the mega airport category for customer satisfaction, scoring 628 out of a possible 1,000, significantly lower than the 671 scored by winner Minneapolis-Saint Paul International Airport (MSP), which officially has the most satisfied customers in the country.
Logan Airport in Boston ranks below average in "mega airport" customer satisfaction study
BOSTON - Logan Airport in Boston ranks below average in an annual customer satisfaction survey of "mega airports" released Wednesday, though it's not as close to the bottom of the list as last year. The J.
America’s top airports of 2024 ranked in JD Power satisfaction survey
Roughly a billion passengers make their way through airports across the United States each year — but some of them are having a better experience than others.
MSP named top mega airport in North America by JD Power
The results are based on customer satisfaction ranking on each of seven dimensions from ease of travel and terminal facilities to food and retail offerings.
JD Power ranked this Midwest airport as the best among largest airports in North America
Minneapolis was the top-ranking large airport in North America, and travelers were largely satisfied by their ground experience overall this year.
J.D. Power survey: KCI ranks among top five large airports
A survey finds that passengers are pleased with their experience at KCI, but rising costs are increasingly a pain point.
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Toronto Pearson Airport ranked one of the worst travel hubs in the U.S. and Canada
Air travel isn't always the smoothest and most enjoyable experience, but if you're flying into or out of Toronto Pearson International Airport, it can be particularly harrowing, according to a ...
How to Hide a Movie Star at the Toronto Film Festival
Hollywood stars do a disappearing act at Pearson International Airport thanks to private jet terminals, hidden passageways ...
Toronto breaks 16-year record for rainiest summer in city’s history
Toronto-Pearson recorded 511.3 millimetres of rainfall throughout June, July and August — 115.1 millimetres more than the ...
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Toronto Pearson International Airport has a mysterious accidental vegetable garden
Toronto's Pearson International Airport sees some 160,000 passengers per day during its busiest season, but amid the rush of ...
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Toronto Pearson's Plaza Premium Lounge Review: Worth The $34 For The Drinks Alone
A seating area inside the Plaza Premium International Lounge at Terminal 3 of Pearson Airport.Ali Millington \| Narcity. I ...