Business Insider asked etiquette experts when it's appropriate to send a handwritten thank-you note. They said a note is essential after staying at someone's home or receiving a personalized gift.

In today’s fast-paced digital world — where emails and instant messages dominate — sending a handwritten note has become a rare and valuable gesture. Businesses often overlook this traditional form of ...

In a culture obsessed with speed and scale, taking a moment to say “thank you” by hand is a small act. It also establishes ...

Writing thank you notes might be one job plenty of people would be willing to let AI and robots take over. Turns out, they already are. The company Handwrytten deploys artificial intelligence to help ...