S&P Global Mobility has published a study on the year-to-date status of brand loyalty in the automotive market so far in 2025. The brand loyalty rate sits at 51.1 percent in 2025, which is down from ...

LOS ANGELES (AP) — American Express is preparing to launch a customer loyalty program in the U.S. that will enable shoppers at select retailers rack up points that they can use toward future purchases ...

Let's start with a universal truth: Getting customers to choose you once is not that hard, but getting them to keep choosing you time after time? Now, that’s what separates thriving brands from the ...

Next-level loyalty & gamification – create multi-market and multi-brand loyalty programs, gamified rewards, and behavior-triggered experiences to deepen customer engagement. Enterprise-ready and ...

To attract and retain residents today, you’ll need to think like a hospitality brand. Your residents are expecting it. A growing number of multifamily housing providers are looking to the hospitality ...

Undeniably, brand ambassadors are a coveted marketing force for today’s retailers. Whether these proponents are customers or employees, brand ambassadors are a valuable resource that can expand a ...

Real estate investment trust Simon has launched the Simon+ loyalty program, giving members the opportunity to earn cash back, points and perks for shopping at any Simon Mall or Premium Outlets center, ...

When the time comes to get their next ride, new car buyers are willing to switch to another automaker much more easily today than in the past, but some brands are still holding their ground. A new ...

Loyalty is a habit. Most repeat behavior comes from habit or convenience, not brand attachment. Programs mask problems. Points-based loyalty programs often cover for weak experiences or lack of ...