TRACY, Calif. (KGO) -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead ...

When Linda’s Facebook account was hacked, she knew exactly what to do: she quickly reset her password, then logged in to assess the damage. Someone had used her account to create a fake business at a ...

Tiffany White holding a pair of earrings that she made as part of a jewelry business that she promoted through Facebook. (Photo courtesy of Tiffany White) When Tiffany White had her Facebook accounts ...

Imagine that one day you're kicked off Facebook. It happens, regularly. You may not know why exactly. It looks like an algorithm may have done it — and now you need to reach a human being at the ...