The benefits of configuration management tools are plain to see. What's blurrier is how to get independent, sometimes-siloed and always-overworked IT teams within an organization to all work on the ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

The question for many networking teams is this: When is it best to start using automation, and how should it be implemented? For many teams, the best place to start is building configurations.

When systems engineers build or repair computer software or hardware, they need consistent processes in place to keep it running smoothly. Configuration management is the name for this set of ...