Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM strategy and evaluate the technology.

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. E.piphany Inc. and Onyx Software Corp. are broadening ...

Microsoft confirmed on Thursday that it is bringing forward the launch date of its much-anticipated CRM 3.0 package, but won't talk about pricing until next month. "We finished our release of ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. To help banks maximize the full scope of their customer relationships, ...

A competitor to the popular InterAction software marketed by LexisNexis, Aderant Expert Front Office CRM (Expert CRM) is designed to help firms improve their business development efforts by ...

Cloud computing consulting firm GlobalOne Wednesday released the first of three CRM packages that aim to help financial services firms and banks transition to cloud computing with Salesforce.com. G1 ...

What's new,besides grouping version 7 of its Leads Generation, Sales Force Automation and Customer Satisfaction applications under one package,is that the package now comes in appliance form. Because ...

Cloud computing consulting firm GlobalOne Wednesday released the first of three CRM packages that aim to help financial services firms and banks transition to cloud computing with Salesforce.com. G1 ...

Cloud computing consulting firm GlobalOne Wednesday released the first of three CRM packages that aim to help financial services firms and banks transition to cloud computing with Salesforce.com. G1 ...