As an Avaya customer of over 15 years, Leon County turned to the Avaya Experience Platformâ„¢ (AXP) to materialize their plans to quickly deploy a contact center to handle the large volume of ...
Advancing AI solutions through strategic partnerships—discover how to enhance customer engagement and operational efficiency with cutting-edge technology.
Showcase, built on the Avaya Experience Platformâ„¢, unifies contact center data and operations to provide centralized insights and boost performance, representing direction of fast-moving Avaya ...
Solution integrates real-time translation and conversational AI tools with an Avaya Experience platform contact center core.
Big Avaya news: Alan Masarek, President and CEO for its transformation, retires. Patrick Dennis, current Chairman of the Board, takes over. As both Genesys and NICE push the boundaries of AI, ...
Solution integrates real-time translation and conversational AI tools with an Avaya Experience Platform contact center core. Estimates predict that by levering AI-powered real-time translation ...
Showcase, built on the Avaya Experience Platformâ„¢, unifies contact center data and operations to provide centralized insights and boost performance, representing direction of fast-moving Avaya roadmap ...